No worries ! You can directly write to a member of our team and he will offer you solutions.
Generally :
- The carrier will offer you a new delivery date,
- Or, your order will be dropped off at the relay point closest to the place of delivery,
- Or, it will be sent again by our teams (this new shipment will be invoiced to you).
Our primary interest is to provide you with the best possible experience. We therefore encourage you to send us only the precise delivery information of the contacts on site and who must receive your order in order to avoid this last scenario.