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  2. Products & Orders

Products & Orders

Specifications of my request

  • Is there a minimum quantity per product to place an order?
  • I would like another color on a product, is it possible?
  • Do you have products that are out of the catalog or different from those offered on your site?
  • How to choose my size?
  • Why don't you list prices on your site?
  • What will be the dimensions of my visual/logo?
See all 8 articles

Follow up on my order

  • How do I know where my order is?
  • What are the main production steps for my order?
  • I encountered a problem with my order, what should I do?
  • Is it possible to cancel my order?

Payments

  • What are your payment terms?
  • What are your payment methods?

Shipping & Deliveries

  • What are your delivery times?
  • How do I track my delivery?
  • Do you ship overseas?
  • I was absent at the time of delivery, what should I do?
  • Can I pick up my order at your offices?

Personalization techniques

  • What are the technical costs?
  • What is the Press of Proof?
  • What is digital printing?
  • What is screen printing transfer?
  • What is screen printing ?
  • What is embroidery?
See all 7 articles

Other frequently asked questions

  • Can I have, order or see samples?
  • Can you create a visual or a logo for my project?
  • I would like to make tailor-made products (colors, design, etc.)?
  • Can i provided a clothes or object and personalize it ?
  • Do you do drop-shipping orders (unit shipment)?
  • How do I take care of my products?
See all 9 articles
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