Products & Orders

Specifications of my request

• Is there a minimum quantity per product to place an order?
• I would like another color on a product, is it possible?
• Do you have products that are out of the catalog or different from those offered on your site?
• How to choose my size?
• Why don't you list prices on your site?
• What will be the dimensions of my visual/logo?

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Follow up on my order

• How do I know where my order is?
• What are the main production steps for my order?
• I encountered a problem with my order, what should I do?
• Is it possible to cancel my order?

Payments

• What are your payment terms?
• What are your payment methods?

Shipping & Deliveries

• What are your delivery times?
• How do I track my delivery?
• Do you ship overseas?
• I was absent at the time of delivery, what should I do?
• Can I pick up my order at your offices?

Personalization techniques

• What are the technical costs?
• What is the Press of Proof?
• What is digital printing?
• What is screen printing transfer?
• What is screen printing ?
• What is embroidery?

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Other frequently asked questions

• Can I have, order or see samples?
• Can you create a visual or a logo for my project?
• I would like to make tailor-made products (colors, design, etc.)?
• Can i provided a clothes or object and personalize it ?
• Do you do drop-shipping orders (unit shipment)?
• How do I take care of my products?

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